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What You Really Need to Know About the Amazon Buy Box?

Reviewed By Jason Guerrettaz

Written By Matt Perkins

Published February 2, 2020

Updated March 13, 2025

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Ensuring that your business is always at the cusp of delivering a top-notch customer experience and is easily found by all of those many buyers on Amazon is a chief concern for anyone scaling an Amazon FBA business.

Many Amazon FBA sellers refer to this as winning the Buy Box. It might initially seem overwhelming to come out on top with the Buy Box, but knowing which seller profile statistics and other elements you can take advantage of now will greatly increase your chances of getting more Amazon sales by capturing the Buy Box.

But if you’re a seller who wants to find out more as you search for terms like “Amazon what is Buy Box” or  “what is Amazon Buy Box,” this post is for you. As for Amazon shop owners who want to aim for the Buy Box, we also cover some strategies.

What Is the Amazon Buy Box?

If you just got started with FBA, there are plenty of things you have to learn. In studying the platform, you might have been wondering about these questions:

  • What is the Buy Box in Amazon?
  • What is an Amazon box?
  • What does Buy Box mean on Amazon?

The little gold button located on the right-hand side of this Amazon product detail page that says ‘Add to cart’ is referred to as the Buy Box.

Many customers on Amazon don’t even realize that different sellers are fighting for this gold button to pop up. In fact, you might have already recognized that this is one of the most important metrics for getting a conversion.

Let’s take a look at how it works within the ecommerce site now that we’ve answered questions such as “What is a Buy Box?” and “What is the Buy Box Amazon?”

How the Buy Box Works

Want to win the Amazon Buy Box? How does Amazon Buy Box work anyway? The minimum requirement is becoming eligible for it.

Eligibility criteria of Amazon Buy Box explained:

  • The seller owns an Amazon professional seller account.
  • The seller must be selling new items.
  • The product must be both stocked and available for purchase.

Apart from these points, it should be noted that those with long-standing accounts have better chances of getting featured.

Key Factors Influencing Buy Box Eligibility

The likelihood of securing the Amazon Buy Box doesn’t stop at eligibility. It’s Amazon’s algorithm that determines which seller wins. Consider these factors in your efforts to be featured.

  • Product pricing. Products should be competitively priced. However, Amazon also considers the final price, which includes other fees like shipping, handling, and tax. You could lose your chances of winning if your shipping prices are higher, even if you set your item at the lowest price.
  • Order defect rate (ODR). Amazon evaluates both your short-term and long-term Order Defect Rate (ODR), which is measured over the last four months. There are more chances of securing the Buy Box if you maintain the figure below 1%.
  • Shipping time. Amazon favors sellers who are quick and dependable in processing and delivering orders. To enhance the influence of this aspect on your chances of getting featured on Buy Box, you must adhere to the shipping times you’ve promised. The more your late shipment rate increases, the lesser the chances of winning.
  • Reviews. Amazon looks into your positive, neutral, and negative feedback received over the past 30, 90, and 365 days. To achieve optimal results, aim for a customer feedback rating of no less than 90 percent.
  • Inventory consistency. To secure the Buy Box, maintain your stock at sufficient levels. Amazon regularly checks your inventory. If your stock runs low, your chances of winning Amazon’s Buy Box will diminish.
  • Response time. Responding to customers within 12 hours is believed to enhance the likelihood of getting the Buy Box. If over 10% of messages are answered after 24 hours or go unanswered entirely, it can negatively impact your ratings. However, sellers can avoid penalties by marking messages as requiring no response.

Strategies to Win the Buy Box

If you have questions such as “What is Buy Box wins on Amazon?” or “What does Buy Box wins mean on Amazon?”

Winning the Buy Box on Amazon means that your product is selected as the “Featured Offer” on a product page, making it the default option for customers to purchase.

This prominent spot simplifies the checkout process, as the algorithm chooses which seller wins the Buy Box — what Amazon considers the best overall deal — though this isn’t always the cheapest price. Winning the Buy Box increases visibility and can significantly boost conversion rates, giving you a competitive edge in a crowded marketplace.

To become an Amazon Buy Box winner, focus on improving several key performance areas while maintaining a balance across your operations. Here are some ways to improve your Buy Box eligibility:

  • Maintain competitive pricing. Offering competitive prices is crucial, but you don’t need to be the lowest. Consider using repricing tools to adjust prices efficiently and stay competitive without manual updates.
  • Track your performance metrics. Regularly monitor your performance data in Amazon Seller Central. Observing these figures helps you understand where improvements are needed.
  • Enhance your seller performance. Use insights from Seller Central to identify areas needing attention, such as shipping speed or order defect rates, and take action to enhance them.
  • Prioritize high-impact metrics. Pay attention to the factors that influence the Buy Box the most, such as your seller feedback rating. Many Amazon sellers use customer feedback management tools to stay on top of this.

Common Misconceptions About the Buy Box

The seller who offers the item at the lowest price will win.

Reality check: If two sellers have similar prices but one has better reviews and consistently faster shipping, that seller is more likely to win the Buy Box, even if their price is slightly higher. Balance competitive pricing with maintaining high standards for customer service and performance metrics instead of aiming to offer the lowest price.

New sellers don’t stand a chance.

While established sellers do have an advantage, Amazon’s algorithm isn’t inherently against newcomers. The platform prioritizes performance metrics like order fulfillment, customer feedback, and product availability over the seller’s longevity. If a new seller excels in these areas, they can absolutely compete for the Buy Box.

Instead of worrying about being new, sellers should focus on building strong fundamentals. This includes accurate product listings, fast and reliable shipping, excellent customer service, and gathering positive feedback.

Monitoring and Analyzing Buy Box Performance

Winning the Buy Box can significantly increase visibility and open up additional sales channels, such as sponsored ads. Here are the simplified points for a winning strategy.

  • Monitor your performance closely.
  • Make decisions based on data.
  • Adjust your strategies to maintain your edge.

Track Your Buy Box Percentage

The Buy Box percentage reflects how often your product appears in the Buy Box when customers view your listing. This metric is calculated by dividing the number of times you’ve secured the Buy Box by the total views your product page has received. Amazon provides two versions of this metric: a short-term view (last 48 hours) and a longer-term one (up to 30 days). Regularly checking this percentage helps you gauge how well you’re doing in the competition.

Review Sales Data

Monitoring your sales data is equally important. Analyzing this information reveals trends that help you adjust factors like pricing, inventory levels, and marketing efforts. When you monitor these data, you can spot patterns and adapt quickly to changes.

The Impact of Buy Box on Different Business Models

Your chosen business model on Amazon will affect how you strategize to win the Buy Box. Generally, it’ll be more challenging to win the Buy Box if you’re selling a popular product.

  • Retail arbitrage and Online arbitrage: You will always vie for the Buy Box with other resellers. Expect to compete with at least ten sellers in one listing.
  • Wholesaler. Wholesalers need to ensure that they’re only sourcing from a distributor that delivers quality products. Otherwise, they’d keep losing the opportunity to those that offer better items.
  • Private label. Since private label products are typically exclusive to the seller, they don’t face the same direct competition from other sellers offering the same item. This exclusivity, combined with fewer customer complaints and returns, can lead to stronger seller metrics.

Future of the Amazon Buy Box

The Amazon Buy Box is a game-changer for sellers, and winning it can take your sales to the next level. But as competition heats up, AI is becoming an excellent tool that can help you stay ahead. If you’re not integrating AI and automation into your strategy, you could be falling behind. Here’s why AI matters:

  • Real-Time Price Adjustments: With AI, you can track your competitors’ prices and automatically tweak yours to stay competitive without sacrificing profit.
  • Smarter Inventory Management: AI helps forecast demand, ensuring you’re never out of stock or sitting on too much inventory.
  • Better Customer Insights: Through AI-driven feedback analysis, you can quickly spot what customers love or dislike about your product, giving you the data to improve.
  • Optimized Marketing: AI helps target ads more precisely, boosting your return on ad spend. It also identifies the most effective keywords for your product listings, helping you achieve higher rankings in search results.
  • Fraud Protection: AI can catch unusual patterns and flag things like fake reviews or shady account activity.
  • Streamlined Supply Chain: AI can choose the best shipping options to save on costs and keep your deliveries fast.

The future of the Buy Box is all about smart decisions driven by AI. Sellers who embrace this technology will thrive, while those who don’t might struggle to keep up.

How WebsiteClosers.com Can Help

FBA sellers, at some point, will consider exiting the business to plan for the next step of their lives or to move on to their next venture. Once you’ve decided to prepare for that exit, let the brokers at WebsiteClosers.com help you.

We specialize in guiding FBA sellers through the entire sales process, ensuring you get the best value for your business. Whether you’re ready to retire, explore a new opportunity, or simply cash in on your hard work, their professional team can make your exit smooth and profitable. Call today to start planning your future.

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